All of our timepieces are guaranteed to be of high quality. If something goes wrong, we’ll always strive to fix it in a timely manner and to the best of our ability. To everyone at Omniluxe, client satisfaction and trust are of the utmost importance.

The unworn watches that we sold at Omniluxe are covered by the warranty from the original manufacturer. For pre-owned watches, unless stated otherwise, are covered by either a limited six months or twelve months (only for Rolex Watch) warranty. This excludes any damage sustained due to improper use or accident. Due to their age, some pre-owned watches should not be subjected to the same conditions as when new.

Any of our pre-owned watches which have been serviced by their respective manufacturer, will carry the manufacturer’s servicing guarantee. This is separate and supersedes, the standard warranty offered by Omniluxe.

Please see our Terms & Conditions for further information. You can write to us directly at omniluxe.id@gmail, for further clarification.