All of our timepieces are guaranteed to be of high quality. If something goes wrong, we’ll always strive to fix it in a timely manner and to the best of our ability. To everyone at Omniluxe, client satisfaction and trust are of the utmost importance.
The unworn watches that we sold at Omniluxe are covered by the warranty from the original manufacturer. For pre-owned watches, unless stated otherwise, are covered by either a limited six months or twelve months (only for Rolex Watch) warranty. This excludes any damage sustained due to improper use or accident. Due to their age, some pre-owned watches should not be subjected to the same conditions as when new.
Any of our pre-owned watches which have been serviced by their respective manufacturer, will carry the manufacturer’s servicing guarantee. This is separate and supersedes, the standard warranty offered by Omniluxe.
Please see our Terms & Conditions for further information. You can write to us directly at omniluxe.id@gmail, for further clarification.
We provide free delivery and terms of payment ‘cash on delivery’ for Jakarta area only.
If you place an order before 11 AM (only applicable to JABODETABEK areas), your watch will be sent on the same working day. Otherwise, all watches will be delivered on the next working day.
For international or domestic orders, the delivery charges will be determined by the watch's value and the destination. Any import taxes and duties will be the buyer's responsibility.
We use JNE for shipping once full payment is received. Refunds are not available.
We ship using DHL or FEDEX, and refunds are not available.
As the largest buyer, seller, and trader of high-end luxury watches in Indonesia, you can be confident that any watch you see on Omniluxe is guaranteed to be authentic. We have team experts to verify the authenticity of every timepiece.
We will protect your treasured timepiece with a fully insured benefit.
Yes, you may contact us to enquire about the watch you’re looking for.
Many of the watches on our website have the ability for you to make an offer. We strive to respond to your offer as quickly as possible during business
hours (11.30 A.M – 19.30 P.M)
High demand watches that produced by the retailer have a higher value on the secondary market. Omniluxe works very hard to give you an easiest access to the most popular watches at a fair market price.
We’re located in Jakarta. You can visit us at Mall Artha Gading GF/B07/09, Jl. Artha Gading Sel. No.1, Jakarta, Daerah Khusus Ibukota Jakarta 14240
Yes, we will welcome you warmly at our store. In spite of that, if you are keen to buy the Consignment Item, you have to make a Down Payment first before we arrange delivery of watch from the owner.
Our preferred method of payment are by Cash or Transfer. We also accept Credit Cards, Debit Cards, Tokopedia, and Cryptocurrency.
Every watch we sell comes with store warranty*. We will provide coverage for the remaining time within the 30 days period (*Terms & Conditions Apply).
Yes, we ship domestically. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed in JABODETABEK will take maximum 1 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.